Our Testimonials & Reviews

Yes, these are from our real clients! The experiences they describe are genuine.

No! All of these clients were so happy with their experience with CSI that they were happily interviewed with no incentive prior to filming. We did not (and will not) pay anybody to say anything.

Sure, if you have a great story to tell! We love doing this on camera and feel it can convey more details than a Google review. Give us a call, text, or email, and let's schedule a time to film.

On the accounting side, we minimize client taxes with tax strategy. An accountant can't "lower your taxes," though. What you owe is what you owe (set by the government), and the amount that you pay in or get refunded is just adjusting the balance from what you already paid throughout the year. However, we do have some unique stories. Read about how we saved one client $66,000 in year-end taxes and saved another client over $130,000 in sales tax.

On the payroll side, customer service is the name of the game. We hear from clients constantly that we provide better service than the big-name national providers. We also have much less turnover, so you can feel comfortable getting to know your payroll specialist.

There's a lot of value in these areas, but on both sides of things, the value of advice reigns supreme. Your dedicated expert knows your business and is ready to help you with personalized advice.

Read them here:

• Minnesota Google

• Maryland Google

• Minnesota Yelp Look at "not currently recommended" reviews, too!

• Maryland Yelp Look at "not currently recommended" reviews, too!

• Clutch

• Facebook

A vast majority of our reviews are from our clients, who are small and midsized businesses across the United States.

Some reviews are from prospective clients who discovered they weren't the right fit to work with us but still got value out of talking with our consultants. We also have a handful of reviews from vendors and other partners who talk about their experience working with us.

They receive great service, so they want to leave positive reviews! To be clear, our team requests reviews because search engines recommend businesses based on how many recent reviews they have, but we only ask for honest feedback and do not pay for reviews.

Yes! Our relationship doesn't need to be face-to-face to be a great one. Most clients never visit our offices in person, but they still leave reviews based on remote meetings or remote support.

They say many of the same things that newer clients say. However, they also tend to mention how many years we've worked together, and they're more likely to call their direct contact their friend. We've even gotten sentiments like "CSI for life!"

Most reviews about our monthly accounting service mention the words "trust," "expertise," "organized," and "professionalism." Reviews of our payroll service often mention "responsive," "patient," "helpful," and "friendly."

We have hundreds of reviews praising our communication (including our responsiveness and ability to explain accounting and payroll concepts), with some calling it the best they've received from any service provider. 

On the very rare occasion that a review says otherwise, we do an internal investigation to identify where something may have slipped through the cracks so we can prevent it from happening again.

Many reviews state that they used to work with big-name national providers and find our payroll support much better. They say that we are more responsive, helpful, and kind.

Our clients value the year-round insights that monthly accounting provides, so most reviews talk about feeling more confident and informed. They get all of their questions answered. Many reviews also mention the ease of the tax filing process.