About Michelle McCulley

Michelle McCulley joined CSI Accounting & Payroll in June 2017 as an Accounting Administrator. With a customer service career that began in 1996, she brings decades of experience supporting customers, managing administrative responsibilities, and helping organizations operate efficiently.

For many clients, Michelle is one of the first people they interact with when visiting CSI's office or calling the firm's main phone number. Known for her welcoming personality and willingness to help, she plays an important role in creating a positive experience for both clients and team members. Her ability to build relationships and provide exceptional service has made her a valued member of the CSI team.

Prior to joining CSI, Michelle worked in a variety of customer-facing and management roles. Throughout her career, she has demonstrated a willingness to adapt, learn new skills, and take on new responsibilities whenever needed. Those experiences helped her develop the communication, organizational, and problem-solving skills that continue to support her work today.

As an Accounting Administrator, Michelle helps ensure the office runs smoothly by providing coworkers with the information, supplies, and resources they need to be successful. Her responsibilities often change throughout the day, requiring flexibility, multitasking, and a proactive approach to solving problems. Whether assisting clients, supporting internal teams, or coordinating office needs, Michelle is always ready to help tackle challenges and keep operations moving forward.

Michelle's expertise includes customer service, data entry, and multitasking. She enjoys helping people, supporting her coworkers, and finding solutions that make life easier for clients and team members alike.

Born and raised in Minnesota, Michelle grew up on a hobby farm in Farmington. She is a proud single parent who enjoys spending time with her children whenever possible. Outside of work, she enjoys family activities, movie nights, camping trips, and the occasional quiet moment to herself.

Areas of Expertise

• Customer service and experience.
• Office administration.
• Data entry.
• Office operations.
• Team support.
  

Professional Background

• 30 years of customer service experience.
• Experience in customer-facing and management roles.

Leadership & Industry Contributions

Michelle plays a key role in supporting the daily operations of CSI Accounting & Payroll. Her experience across customer service, administration, and office management responsibilities allows her to help coordinate resources, support coworkers, and create a positive experience for clients.

Since joining CSI in 2017, Michelle has become a trusted resource for both clients and employees through her adaptability, organizational skills, and willingness to help wherever support is needed.

About CSI Accounting & Payroll

CSI Accounting & Payroll provides accounting, bookkeeping, payroll, tax, and advisory services to small and midsized businesses across the United States. CSI helps business owners improve financial visibility, streamline operations, and make informed business decisions through proactive accounting and payroll support.